Brief Career Summary:
I came into social care in 1997 as a Care Assistant and loved it.
I was overwhelmed at the impact at what difference good quality care and support can make to individuals and wanted to develop my skills to ensure that I would make a difference with every contact. The job satisfaction was huge and I decided from that first job that I wanted to end up in a position to influence change in social care delivery.
In 1998 I was successful at interview in a dementia day centre as a Senior Carer and then progressed to Manager in 2004.
I have worked in all older people's services at various levels and have knowledge, skills and experience to know what difference quality care can make.
In 2015 I became Operations Director at Persona and part of the role includes managing learning disability services, older people's services and being the nominated individual with Care Quality Commission.
Specialisms/Areas of Expertise:
Making change happen - can do approach and attitude no matter what the service
Problem solving- finding solutions
Care Quality Commission requirements knowledge and awareness and legislation that underpins social care
Older people's services