Head of Service – Operations

37 hours

£40,760 per annum rising to £41,675 per annum on successful completion of training and probation period

We believe that having the opportunity to make a positive difference in people’s lives is why people work in social care. We also believe that work should be fun – we spend too much time doing it for it not to be.  Our business is our people and to allow people to do the best possible in their job we believe in a person centred and flexible approach.

If you believe that too, and you’re looking for a Senior Leadership role then maybe we should get to know each other better?

Persona is an organisation with an exciting future. We have a unique opportunity to be part of the solution and shape the future of social care. As part of our approach to embracing this we’re looking for some additional team members. We have a great Senior Leadership Team already and we are adding to that with a Head of Service - Operations role leading a group of our operational services.

We deliver day support, short stay, supported living, and shared lives so there is lots of variety as well as plenty of scope for development. This role will work with some amazing people – customers, families and staff members. Could this be the perfect match for you?

You’ll be a skilled and experienced social care professional with a wide knowledge of the sector and its regulatory context. You’ll be able to drive teams to achieve high standards and reputation whilst also supporting growth and development.  You’ll have a ‘can do’ approach to problem solving. You’ll thrive off the pace of operations and the fact that no two days are the same. You’ll have a passion for delivering quality services and for customers and staff to have a voice in the organisation. You’ll really put people at the heart of the business.

We want someone with the right attitude and values for these key roles and to fit in to our team, but of course you also need some technical skills and knowledge too.

You’ll have experience of working as a Registered Manager within an organisation with 200 plus staff and training and qualifications to support this. You’ll have been responsible for direct management and leadership of operational social care services across multiple sites. You’ll be comfortable and experienced in working with CQC regulation.

If you’ve ticked all the boxes so far you should definitely apply as we’d love to meet you.

As this is a social care post a satisfactory disclosure and barring service (DBS) check is also required.

For further information about the role, please read the Job Description.

What next?

If this position sound interesting then we want you to apply

Please send:

  1. Completed application form with a full employment history, training and details of 2 referees
  2. Covering letter of no more than 1 side of A4 explaining why you want to work for Persona
  3. Completed core attributes analysis

Send this to the workforce team on workforce@personasupport.org

Deadline for applications is 8th July 2019 after which date we will shortlist candidates for interview.