ROCing the feedback

Community Learning Disability Nurse, Jane, has been making the rounds and visited the Elms, Bolton Road, and ROC this month for a really important group discussion.

The goal of the discussion was to ask customers about their experiences when trying to get GP appointments and about their experiences during those appointments.

The customers fed back through discussions and putting their feedback on a big piece of paper. They all lived their honest value and Jane thanks all of our customers for their input and ideas which will help to shape services in the future and make the experience better for all concerned.

We are excited to see how our customers with learning disabilities shared their experiences and that they are being listened to, to improve the future.

The goal of the discussion with customers was about their experiences when trying to get appointments to see the GP and their experiences during those appointments. The customers fed back through discussions and putting their feedback on a big piece of paper. They were all living their honest value and Jane thanks all of our customers for their input and ideas as would help shape how they would proceed in the future, to how to make the experience better for all concerned. We are excited to see how our customer's with learning disabilities, their experiences and how they are listened to improve in the future.