£13.45 per hour
Apply for this role now.
We are looking to employ a customer relations assistant to work across our Short Stay service in Whitefield. You will be expected to work flexibly including evenings and weekends.
To find out more about the service, click here.
About you
You don’t need to have previous experience of working in social care, what’s important is that you are caring, a good communicator, patient, creative, able to work on your own initiative, show empathy and also work as part of a team. Most of all we are looking for someone who shares our values.
Flexibility is important as you will work on a rota basis. The rotas include a mix of shifts, including mornings, days, evenings, weekend and bank holidays.
No one will meet every single desired qualification. If your experience looks a little different from what we're saying and you think you can bring value to the role, we'd love to learn more about you!
About the role
You will be based in our Short Stay service, where we support older people at Elmhurst and adults with a learning disability at Woodbury.
This role will provide a professional, welcoming front of house reception facility that creates the right first impression of Persona to the people we support and visitors. You will provide administrative customer service support to designated operational teams which enables them to run effectively.
Further information about the role can be found in the job description.
In return for your contribution we will support you throughout your career -
We provide a wide range of employee benefits, career development and lifestyle support services to ensure that you too feel supported, fulfilled and valued from day one of your employment with us.
For more details on learning & development, click here. Find out about our values and our purpose here.
Click here for stories on working for Persona, from people who work for us and read FAQ about working in care here.
Persona is committed to being an inclusive employer and recognises the value of having a diverse workforce that reflects the communities we serve.
We welcome applications from all people, irrespective of their personal characteristics or circumstances, and appointments are made objectively based upon talents, abilities and experience.
Where possible, we will support employees to work flexibly or with adjustments, so that they can perform to their best ability. We are committed to providing a working environment where all employees are treated with dignity and respect, and where individual skills and life experiences are valued.
Please note
Satisfactory disclosure at the appropriate level under the Disclosure and Barring Service is required prior to appointment.
Click here to read our policy on working in care with a criminal conviction.
If this sounds like the role for you:
Please click here to register and apply. A member of the team will give you a call back to discuss your interest in the role, any questions you may have and to secure an interview, which is taking place on 29th April 2026.
Closing date for enquiries is 19th April 2026.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Please note we are not currently in a position to offer sponsorship to workers.
