37hrs per week
£30,060 rising to £30,559 following successful probation
We have an exciting opportunity to join our Supported Living team, who support people with learning disabilities to live independent, fulfilling lives.
We believe that people want to work in social care to make a positive difference in people’s lives. We also believe that work should be fun – we spend too much time doing it for it not to be. Our business is our people and to allow people to do the best possible in their job, we believe in a person-centered and flexible approach.
To find out more about the service, click here.
About you
You’ll be a flexible person with a can-do attitude. You’ll have the ability to develop appropriate relationships with people and to provide support that makes a positive difference. You will have experience of working with a variety of adults with a learning disability in their homes and / or as members of the wider community. You will see your role as enabling people to control and define their own lives, supporting them to reach their potential. We want someone with the right attitude and values who shares our purpose and will fit into our team and enhance it even more.
No one will meet every single desired qualification. If your experience looks a little different from what we're saying and you think you can bring value to the role, we'd love to learn more about you!
About the role
As an operational support officer, you will provide consistent and inspirational leadership to the service, ensuring that all staff and volunteers are motivated, empowered, valued and performing to their full potential.
You will work with the service manager and manage the service in their absence to ensure that people we support are receiving a safe, consistent, high-quality service that is compliant with all legislative requirements.
You will be involved in monitoring services through audits and following the quality assurance framework. You will ensure all support delivered is person-centred and in line with our values when:
- supporting individual and team development
- managing inductions
- facilitating training sessions around Moving and Handling, Risk Assessments, etc
- carrying out regular supervisions and annual appraisals
You will also support our out-of-hours, on-call service on a rota basis.
Further information about the role can be found in the job description.
In return for your contribution we will support you throughout your career -
We provide a wide range of employee benefits, career development and lifestyle support services to ensure that you too feel supported, fulfilled and valued from day one of your employment with us.
For more details on learning & development, click here. Find out about our values and our purpose here.
Click here for stories on working for Persona, from people who work for us and read FAQ about working in care here.
Persona is committed to being an inclusive employer and recognises the value of having a diverse workforce that reflects the communities we serve.
We welcome applications from all people, irrespective of their personal characteristics or circumstances, and appointments are made objectively based upon talents, abilities and experience.
Where possible, we will support employees to work flexibly or with adjustments, so that they can perform to their best ability. We are committed to providing a working environment where all employees are treated with dignity and respect, and where individual skills and life experiences are valued.
Please note
Satisfactory disclosure at the appropriate level under the Disclosure and Barring Service is required prior to appointment.
Click here to read our policy on working in care with a criminal conviction.
If this sounds like the role for you:
Please complete the attached form including your CV and a supporting statement of your choice demonstrating why you think the role, and Persona, are the next career step for you, no more than 1 side of A4.
Deadline for applications will be Sunday 17th August 2025 with interviews taking place on Monday 25th August 2025.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Please note we are not currently in a position to offer sponsorship to workers.
