£48,738 rising to £49,817 pa​ after successful completion of training and probation period.

37 hours per week

Apply for this role now.

  • Are you passionate about adult social care?
  • Are you an inspirational leader who wants to make a difference?
  • Do you thrive in a fast-paced environment?

If you have answered yes to these questions, you may be who we are looking for.

We are excited to be recruiting for an enthusiastic and inspiring supported lLiving operations manager to lead and manage our supported living service.

To find out more about the service, click here.

About you

You will:

  • be an inspirational leader who is a role model for outstanding, personalised support.
  • have a passion for providing support that meets and exceeds our internal quality and standards and those of our regulators.
  • have a ‘hands on approach’ – we expect our operations manager to be visible within our services and approachable to all members of the team.
  • lead a culture of equality, diversity, inclusion, and flexible working where everybody can thrive, succeed, and contribute.
  • be a confident and experienced leader of change.
  • be creative, flexible and innovative.
  • work to protect people’s right to live in safety, free from abuse and neglect and in line with internal and local Safeguarding Adults policies and procedures.
  • be able to develop and role model excellent relationships and collaboration with external stakeholders including commissioners, people’s circles of support and regulators, ensuring Persona’s reputation is highly regarded.

 

To be successful in this role you must have:

  • operational experience of Health and Social Care, with experience of leading and managing within the sector.
  • operational experience of managing dispersed services and staff teams – you will be leading and managing an off-rota team of 8 service managers, each with allocated areas.
  • Level 5 or equivalent professional or management qualification.
  • experience of budget management.
  • experience of being a CQC registered manager and being involved in regulatory inspections.
  • experience of and confidence in using ICT systems and equipment including but not limited to: - Microsoft 365 (Word, Outlook, Excel and PowerPoint), care management software.

 

No one will meet every single desired qualification. If your experience looks a little different from what we're saying and you think you can bring value to the role, we'd love to learn more about you!

About the role

As the operations manager you will be supporting and leading a dispersed team, ensuring services deliver the highest quality support to those who use our services. Success in your role means that people who draw on our support will get the highest quality of support and that they are empowered to live their best lives. This role will require the successful candidate to be registered with the Care Quality Commission.

Further information about the role can be found in the job description.

In return for your contribution we will support you throughout your career -

We provide a wide range of employee benefits, career development and lifestyle support services to ensure that you too feel supported, fulfilled and valued from day one of your employment with us.

For more details on learning & development, click here. Find out about our values and our purpose here.

Click here for stories on working for Persona, from people who work for us and read FAQ about working in care here.

 

Persona is committed to being an inclusive employer and recognises the value of having a diverse workforce that reflects the communities we serve.

We welcome applications from all people, irrespective of their personal characteristics or circumstances, and appointments are made objectively based upon talents, abilities and experience.

Where possible, we will support employees to work flexibly or with adjustments, so that they can perform to their best ability. We are committed to providing a working environment where all employees are treated with dignity and respect, and where individual skills and life experiences are valued.

Please note

Satisfactory disclosure at the appropriate level under the Disclosure and Barring Service is required prior to appointment.

Click here to read our policy on working in care with a criminal conviction.

If this sounds like the role for you:

Please click here to register and apply. A member of the team will give you a call back to discuss your interest in the role, any questions you may have and to secure your place at interview on 30th September 2026.

Closing date for enquiries is 22nd September 2026.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Please note we are not currently in a position to offer sponsorship to workers.