£28,142 rising to £28,598 after training & probation.
37 hours per week
Hybrid: working from home, head office and in services.
Apply for this role now.
At Persona Care and Support, we enable support that makes a positive impact on people’s lives, independence, dignity, and wellbeing. To do that well, we rely on high‑quality operational systems that make our services safer, smarter, and easier to deliver.
We’re looking for a systems administrator who can help us get the very best from our digital tools - someone who enjoys solving problems, improving systems, and supporting colleagues to work confidently and effectively.
This is a great opportunity for someone who wants their technical skills to have a real‑world impact in adult social care.
Why join us?
Working with us means using your technical expertise to support services that genuinely change lives. You’ll be part of a friendly, forward‑thinking organisation that values innovation, inclusion, and continuous improvement.
We offer:
- a supportive team culture
- opportunities for training and development
- flexible working arrangements
- a role where your work has real impact every day
To find out more about the service, click here.
About you
You’ll enjoy getting under the bonnet of systems and making them work better for people. You’ll have experience supporting operational or business critical systems and feel confident handling queries, diagnosing issues, and configuring features or workflows.
We’re looking for someone who is:
- a proactive, detail‑focussed problem‑solver with a passion for improving how systems work.
- calm, collaborative, and able to communicate clearly with colleagues of all technical abilities.
- values driven, with integrity and a strong commitment to confidentiality, data protection, and the principles of person‑centred adult social care.
You’ll also bring:
Essential experience and skills
- Experience administering and supporting digital systems.
- Ability to diagnose and resolve system issues effectively.
- Understanding of data protection and information security.
- Strong organisational skills, with the ability to manage competing priorities.
- Ability to create documentation, guides, or training materials.
Desirable
- Experience within adult social care, health, housing or similar settings.
- Experience in system implementation or upgrades.
- Knowledge of reporting tools or data analysis.
- ITIL Foundation or equivalent service management experience (helpful but not essential).
No one will meet every single desired qualification. If your experience looks a little different from what we're saying and you think you can bring value to the role, we'd love to learn more about you!
About the role
As our systems administrator, you’ll play a key role in supporting, maintaining, and developing the operational systems that keep our services running. You’ll work closely with teams across the organisation, helping them use our systems efficiently and ensuring they continue to evolve as our needs change. Your responsibilities will include:
- supporting day‑to‑day system use, resolving user issues and queries, and providing helpful, patient guidance to colleagues.
- administering and maintaining our key operational systems, including user access, configuration, security, updates, and data quality.
- working with service leads to optimise workflows, forms, reports, and system features so teams can work more effectively.
- playing an active role in implementing new systems, including configuration, testing, data migration, and rollout support.
- liaising with system suppliers to resolve technical issues, plan updates, and implement enhancements.
- producing documentation, guidance, and training resources to build digital confidence across the organisation.
This is a hands‑on, varied role where no two days look the same - ideal for someone who loves problem solving and continuous improvement.
Further information about the role can be found in the job description.
In return for your contribution we will support you throughout your career -
We provide a wide range of employee benefits, career development and lifestyle support services to ensure that you too feel supported, fulfilled and valued from day one of your employment with us.
For more details on learning & development, click here. Find out about our values and our purpose here.
Click here for stories on working for Persona, from people who work for us and read FAQ about working in care here.
Persona is committed to being an inclusive employer and recognises the value of having a diverse workforce that reflects the communities we serve.
We welcome applications from all people, irrespective of their personal characteristics or circumstances, and appointments are made objectively based upon talents, abilities and experience.
Where possible, we will support employees to work flexibly or with adjustments, so that they can perform to their best ability. We are committed to providing a working environment where all employees are treated with dignity and respect, and where individual skills and life experiences are valued.
Please note
Satisfactory disclosure at the appropriate level under the Disclosure and Barring Service is required prior to appointment.
Click here to read our policy on working in care with a criminal conviction.
If this sounds like the role for you:
Please click here to register and apply. A member of the team will give you a call back to discuss your interest in the role, any questions you may have and to secure your place at interview on 13th May 2026.
Closing date for enquiries is 30th April 2026.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Please note we are not currently in a position to offer sponsorship to workers.
