Below is a selection of some recent compliments that we have received.

• I picked Adam up from Fir Street yesterday morning. As we walked over to the car Adam said "mum, I really like it here". To me that little phrase spoke a thousand words, I was thrilled and proud, it's taken a lot of encouragement and persistence, combined with a gentle push (metaphorically speaking). We, as a family, couldn't have managed to get Adam to where he is without the help, support and care from all at Fir Street. Thanks to all of you for being persistent and caring for Adam so much. Kind regards the Palubiak family.

• Ray* had lived with our mum all his life with very little support. He’s extremely friendly and is fairly laid back but needs 24 hour care. Even though he cannot talk in sentences he will try his best to communicate with people. He is now settled into his own home and I cannot praise Persona enough, especially Michelle who has matched Ray with the perfect housemate. The whole team (Martine, Ann, Chris, Tina and Danny) is extremely caring which should be recognised and valued - caring is a difficult job. The team gives mum and myself the confidence that Ray will be extremely well looked after. Thank you for all your ongoing help with the smooth transition to Ray living more independently. *Ray's name has been changed to protect his privacy

• May I say that this has been the most remarkable review that I have ever carried out!!! There are so many improved areas their life, it’s exceptional and just wonderful for them. The staff team should be extremely proud, these kind of accomplishments are rare and achieving so much is a testament to you all!!! It’s been heartwarming and delightful to see!! 

• Gavin and ourselves are very lucky to have such good people looking after Gavin. He always looks very happy when we visit. We do appreciate what you do for him. Thank you for everything. Colin and Kath

• I’m very impressed with Kay who is working at 69 today. She seems very thoughtful, kind & sensible.

• What a lovely service at Fir Street It was my first visit, lovely staff and very homely. I understand it’s been a difficult transition with time, and not a lot of info etc, but the team have got to know him really well in a short time.​

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Find out more about our Supported Living service here.