Below is a selection of some recent compliments that we have received.

 

  • Huge thanks to all of you who have cared for mum over the last couple of years. You’ve been amazing and we’re so grateful that she’s been able to keep her independence a little longer.

 

  • My mum Theresa is in Peachment Place. She had a fall recently and I just wanted to say that the carers from Persona who assisted her on the day were amazing. I can’t remember their names as it was a real whirlwind that day with her being admitted to hospital. Please can you pass on my thanks.​

 

  • I have said it before and I will say it again and again – you and your staff are the most amazing people. The care they show my mum is second to none and the support they give to me and my sisters makes us feel so secure. Leanne I will never forget as long as I live what you did for my mum on Friday. Thank you so much. She is responding well to her new care routine and she actually said yesterday ‘I’ll do anything for my carers’. Thank you so much again. See you soon. Angela

 

  • A few evenings ago I was feeling very unwell and had called for a 999 ambulance. I also pressed my alert call button and a young lady from Persona called Becky came very quickly to my aid. She was kind and very caring. She asked what I need, which was someone to stay with me until either the ambulance or my brother arrived. Whilst we talked, she even took time to wash my dishes and said that it would be nice to come home to an empty sink. It was not long before my brother arrived, which meant Becky could go back to her usual duties. I would like to say a big thank you for the kindness she showed me - Clara ​

 

  • We want to thank you all so much for the excellent, kind and considerate care you have given my mum. It is very mich appreciated. I know she will miss having her little chats with you all. Love and best wishes, Shirley & Sharon

 

  • As a family we are so grateful for the amazing care and support you provide you are all so patient and kind to dad. Thank you, Sam.

 

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